In the event that the book(s) ordered arrive in a damaged or unsatisfactory condition, PFG will replace the books at no charge. No refunds will be granted on books ordered and purchased. Books may be returned for replacement to: PFG, 1317 Railroad Street, Burlington, NC 27215.
All personal information and data received from our valued customers is considered confidential and private, and will not be used for any other purpose than serving our customers. No staff member of PFG has access to any credit card information on our website, and PFG does not have nor keep credit card information on file except at the request of the customer. No personal contact information will be sold or given to any third party.
All orders are normally prepared and fulfilled within 24 hours of receipt of payment. However, there are times when orders are received on the weekend or at the end of a business day, in which they are fulfilled within 24 hours of the next business day.